We are here to help! Whether you have questions about your order, need assistance with our services, or want to learn more about what ExoticLikes offers, our support team is ready to assist you.
How to Reach Us
Email Support: support@exoticlikes.com
Our support team typically responds within 1-12 hours. For fastest assistance, please include your order number if your inquiry is related to an existing order.
Business Hours: Our support team is available 24/7, including weekends and holidays. We strive to respond to all inquiries as quickly as possible.
Before You Contact Us
To help us assist you faster, please have the following information ready if applicable: your order number or confirmation email, the social media username associated with your order, a description of your question or issue, and any relevant screenshots.
Common Questions
Where is my order?
Most orders begin delivering within 1-12 hours after payment. If your order has not started within 24 hours, please email us with your order number and we will investigate immediately.
Can I modify my order after placing it?
If your order has not yet started processing, we may be able to make changes. Please contact us as soon as possible with your order number and the requested modification.
I entered the wrong username. Can you fix it?
If your order has not yet been delivered, contact us immediately and we will redirect the delivery to the correct username. If delivery has already completed, we may not be able to make changes.
Do you offer bulk or custom orders?
Yes! For large or custom orders, please email us at support@exoticlikes.com with your requirements and we will provide a custom quote.
Policies
For more information, please review our Terms of Service, Privacy Policy, and Refund Policy.